BY YELLOWCAMPERBY YELLOWCAMPERThe entity responsible for the processing of personal data on this website is:
Yellowcamper Burgdorf AG
Dunantstrasse 2
3400 Burgdorf
Switzerland
Email: info@campable.ch
Website: Campable
Protecting your personal data is important to us. We process personal data confidentially and in accordance with applicable Swiss data protection legislation, particularly the revised Swiss Federal Act on Data Protection (revFADP).
This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal data.
By using our website, you consent to the processing of your data as described in this Privacy Policy.
We process personal data that you voluntarily provide to us or that is generated when using our website.
This may include, in particular:
We process personal data for the following purposes, among others:
When you visit our website, certain technical information is automatically collected.
This may include:
This data is used to ensure the proper functioning of the website, maintain security, analyse errors, and improve our services.
Our website uses cookies and similar technologies.
These technologies help us:
You may restrict or disable cookies through your browser settings. Please note that doing so may limit certain website functionalities.
To analyse and improve our website and measure the effectiveness of our marketing activities, we may use various services, including:
These services may collect information about your use of our website and process such information on their respective servers.
When you contact us through our website, by email, telephone, or other communication channels, we process the information you provide in order to respond to your enquiry and manage our customer relationship.
This may include:
To rent our vehicles, we are required to verify the driving eligibility of all drivers.
For this purpose, we may process:
This information is used for contract execution, risk assessment, claims management, and compliance with legal obligations.
We work with specialised payment providers to process payments.
Payments may be processed through:
Where necessary, personal data may be transferred to the relevant payment provider to complete the transaction.
We use external service providers to operate our website and digital infrastructure.
These may include:
These providers receive only the data necessary to perform their services.
Our website may include Google Maps or similar mapping and location services.
When using such services, certain technical information, including your IP address, may be transmitted to the relevant service provider.
Campable is operated by Yellowcamper Burgdorf AG and cooperates with various partner organisations, including the Cerebral Foundation.
Where necessary for reservations, rentals, support services, insurance matters, funding programmes, or the provision of our services, personal data may be shared with such partner organisations.
Only the information required for the relevant purpose will be disclosed.
Personal data may be shared within Yellowcamper Burgdorf AG and with appointed service providers, partner organisations, and business partners where necessary for:
We do not sell personal data to third parties.
In the event of accidents, damage, traffic violations, insurance claims, or requests from public authorities, personal data may be disclosed to:
to the extent necessary for handling the respective matter.
To protect individuals, vehicles, buildings, and property, certain areas of our premises, workshops, storage facilities, parking areas, and vehicle handover and return locations may be monitored by video surveillance systems.
Recordings are used solely for security purposes, incident investigation, and the protection of legitimate interests.
Where legally permitted, we may use personal data to inform existing or former customers about similar services, offers, promotions, or news that may be of interest.
You may object to such communications at any time.
Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Contractual, administrative, and accounting records are retained in accordance with applicable legal requirements.
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.
Despite our efforts, no method of transmission over the Internet can be guaranteed to be completely secure.
Subject to applicable data protection laws, you have the right to:
Requests may be submitted to:
Yellowcamper Burgdorf AG
Dunantstrasse 2
3400 Burgdorf
Switzerland
Email: info@campable.ch
Yellowcamper Burgdorf AG reserves the right to amend this Privacy Policy at any time, particularly in response to legal, technical, or operational developments.
The version published on this website shall apply.
Last updated: May 2026